Refund Policy
We want you to feel confident using Vita Eterna.
If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
Eligibility for Returns
• Items must be returned within 30 days of delivery
• Product must not be excessively used
• Original packaging is recommended but not required
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and applied to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Damaged Products
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product.
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