Shipping Policy

Thank you for shopping with Vita Eterna.

Processing Time

All orders are processed within 1–2 business days. Orders are not shipped on weekends or holidays.

Shipping Time

Standard shipping within the United States typically takes 3–7 business days depending on the destination.

Shipping Rates

Shipping costs are calculated at checkout based on the customer’s location and the shipping method selected.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Lost or Stolen Packages

Vita Eterna is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.

Incorrect Address

Customers are responsible for entering the correct shipping address at checkout. Vita Eterna is not responsible for orders shipped to incorrectly entered addresses.

Contact

For any shipping questions please contact us at: support@vitaeternaskin.com